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Need help finding a joke


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I've looked through 74 pages of jokes (just the titles) and have't found the one I want to send to my computer-challenged friend. I can't remember the subject line, but it's been posted at least twice. The joke is about someone calling (Best Buy, maybe) for help with their new computer. All sorts of problems - can't turn it on, etc. Finally, the computer expert tells the person to return it to the store 'cuz she's too dumb to have a computer. It's a lot funnier than it sounds here. Does anyone remember this joke and can you find it for me? Thanks!


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I tried to help, really I did, my eyes are burning in my head but I haven't been able to find either. I've found every other joke posted at least 3 times but not that one! Sorry!! :?

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Here you are......Posted by Ann on January 14, 2004

And here I thought I was not computer savvy!

(I think this guy should have been promoted, not fired.)

This is a true story from the "WordPerfect Help line" which was transcribed

from a recording monitoring the customer care department.

Needless to say, the Help Desk employee was fired; however, he is currently

suing the WordPerfect organization for "Termination without Cause."

This is the actual dialogue of a former WordPerfect Customer Support

employee. (now I know why they record these conversations)

"Rich Hall computer assistance; may I help you?"

"Yes, well, I'm having trouble with WordPerfect."

"What sort of trouble?"

"Well, I was just typing along, and all of a sudden the words went away"

"Went away?"

"They disappeared."

"Hmmm. So what does your screen look like now?"



"It's a blank; it won't accept anything when I type."

"Are you still in WordPerfect, or did you get out?"

"How do I tell?"

"Can you see the C: prompt on the screen?"

"What's a sea-prompt?"

"Never mind, can you move your cursor around the screen?"

"There isn't any cursor: I told you, it won't accept anything I type."

"Does your monitor have a power indicator?"

"What's a monitor?"

"It's the thing with the screen on it that looks like a TV. Does it have a

little light that tells you when it's on?"

"I don't know."

"Well, then look on the back of the monitor and find where the power cord

goes into it. Can you see that?"

"Yes, I think so."

"Great. Follow the cord to the plug, and tell me if it's plugged into the


"Yes, it is."

"When you were behind the monitor, did you notice that there were two cables

plugged into the back of it, not just one?"


"Well, there are. I need you to look back there again and find the other


"Okay, here it is."

"Follow it for me, and tell me if it's plugged securely into the back of

your computer."

"I can't reach."

"Uh huh. Well, can you see if it is?"


"Even if you maybe put your knee on something and lean way over?"

"Oh, it's not because I don't have the right angle it's because it's dark."


"Yes - the office light is off, and the only light I have is coming in from

the window."

"Well, turn on the office light then."

"I can't."

"No? Why not?"

"Because there's a power failure."

"A power.......a power failure?.... Aha, Okay, we've got it licked now.

Do you still have the boxes and manuals and packing stuff your computer came


"Well, yes, I keep them in the closet."

"Good. Go get them, and unplug your system and pack it up just like it was

when you got it. Then take it back to the store you bought it from."

"Really? Is it that bad?"

"Yes, I'm afraid it is."

"Well, all right then, I suppose. What do I tell them?"

"Tell them you're too stupid to own a computer."

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