Hi, Don! Good name. Welcome to our forum here. Lots of support and info here. Glad you decided to post. My wife also has NSCLC and is 20 months from diagnosis and one year from primary treatment, so keep hope.
I also applaud your advocacy for your mom. I believe every cancer patient needs an advocate to run interference for them. The patient is often too tired, too medicated, too much in pain to deal with it. You have been and I know you will continue to be that great advocate for her. When you run into snags, seek other avenues. Don't stay with systems that neglect or delay her. It sounds like your primary doc and the university system are the ticket.
I imagine the doc said "no surgery" because he believes it is in the nodes outside the lung. Normally, surgery for cancer is only done if it is contained in the primary site.
If you are going to pick up records for your mom, you may want to have a signed note from her that she consents for you to do so. Because of recent privacy laws, hospitals can be sticklers for that. I take a signed note from my wife whenever I pick up scans, records, etc.
This group here is the best at support and information, so please keep us posted on your feelings, your thoughts and your questions. We will help where we can. Blessings. Don W.