Dianne, yours is a familiar story. First off, we, too, spend about 2 hours when we see the onc. However, when he is with us, it is as if there are no other patients and we get to have his presence as long as we have questions or concerns. So, we have decided that he is "available" to each of the patients that way, and it is okay if we don't get in right away.
I have already shared in another place about our last experience with the chemo, but it bears repeating under this topic. We do report to the onc anything such as delay, drip rate, whatever was not normal during the visit. He has thanked us for this, and even told us this last time that they thought they had fixed the time delay bit but it obviously needed more work.
First, Lucie was supposed to get both Navelbine (her chemo) and Aredia (her monthly IV for bone mets) last Thursday. I asked the attendant which they would be giving her first and got the reply, "Oh, she's just getting Aredia today". I said, "Uh uh, she gets Navelbine, too." Well, that was a delay until they got that sorted out. She got the nausea drip, the Navelbine, and then the Aredia was started. I looked up and saw a very fast drip going, and I knew the last two time, it had taken 3 1/2 hours to administer. I called the nurse and she lowered the rate immediately. By then, Lucie was already nauseous. The IV took less than 2 hours, so you can see it was the wrong rate. We reported that to the onc and he said he would ensure they got it right next time.
It all pointed out to me that the patient needs someone to be with them, to be an extra pair of eyes and ears, and to be an advocate. I will not let Lucie go alone. If I am not available, we arrange for a family member or a friend to go with her. Unfortunate, but that is the way it is.
Hope you have better times in the future with this. Forewarned IS forearmed. Don