Newest chapter in the Jim Ford, Property Appraiser saga:
I called the office yesterday because I have not yet been given an appointment to see Jim Ford, Property Appraiser and because I checked the on-line records to see if my file had been updated.
A pleasant woman answers the phone. I'm calling because it looks like my file has not been corrected since my visit on 2-9-09 to address the nastygram you sent me. HAHAHA! Well, it wasn't really a nastygram! Yes, ma'am, it was, but that's another story. Will you please check the records and see if I have my widow's exemption and my granny exemption? The deadline is on March 1st, and time is a'ticking. Yes, you have your widow's exemption, but I can't tell you if you have your granny exemption. "Valuation" handles that part. You'll have to take it up with them. Everything has been received on our end, though. So, when can I find out when "Valuation" has approved my exemption? In August, when you receive your TRIM notice. And what happens if they don't have my exemption recorded? You'll have to take it up with them at that time. OOOOOOK. You've been very helpful. Will you please transfer me to Jim Ford's office?
Jim Ford's office. Hello. I spoke with you on 2-10-09 requesting an appointment with Mr. Ford. I have yet to hear back from him. Well, I gave him the message. I don't set his appointments. Well, could you please take another message and tell him that I want an appointment to discuss your procedures regarding the death of a spouse/joint property owner. I don't want to be an anonymous taxpayer in his eyes. I want him to see my face. Yes, ma'am, will do.
Ring!! Hello? This is Dawn from Public Relations. Mr. Ford is not available, but I'm calling to discuss your complaint. I have a complaint about the way you revoked my homestead exemption for the simple reason my husband died. Well, ma'am, as a courtesy to the taxpayer, we remove a deceased person's name from the record, which results in you having to update your file. I'm not feeling like you did me a courtesy at all. Could you not have sent me a letter acknowledging my husband's death and the need for me to come in and update my file? Well, I'm actually looking into that, because another taxpayer also wondered why we revoked his exemption. It's a programming issue that I'm working to resolve. But all I can do is make a recommendation. Well, will you keep me apprised of your progress? Because I'm not going to let this go. You can call me anytime, ma'am. Can't you take the initiative to put this in your tickler file to call me periodically and let me know of your progress? Well, yes, I can do that. So, why won't Mr. Ford give me an appointment? I don't know that he won't, ma'am but he's been busy. Well, I want him to see my face. I want an appointment with him. Yes, ma'am. I'll give him your message.
March is fast approaching. One month should be long enough to wait for an appointment, right? If I haven't seen Jim Ford, Property Appraiser by March 9, I'm going to the press.